Frequently Asked Questions (FAQ)

General

Where are you located?


Our sound studio is located in Ubud, Bali. We will send you the exact location by email or Whatsapp once you have made a booking.




What happens if I come late?


Please try to arrive 5-10 mins before any session.

For group session, we will start on time. If you are late, for the comfort of other receivers, we will refuse entry.

For private sessions, we will do our best to accommodate with the time remaining. However you will be responsible for paying for the full session.




When should I arrive?


Please arrive 5-10 minutes before the session.

Please wait in the lounge area by the fish pond and someone will escort you to the studio.




How often do I need to do sound meditation to receive the benefits?


You can start receiving benefits from the first session. It depends on your mindset and intention. For some people, physical or emotional changes can be experienced instantly. Some people only require a few sessions to achieve an intention they set for themselves. The more you experience sound meditations and treatments, the more your body will come into balance and harmony. There are definitely benefits to receiving sound regularly as a tool for relaxation.

Contact us at care@serendipitysounds.com for package discounts.




What can I expect during a group sound meditation?


During a group sound meditation, everyone relaxes on the floor on meditation mattresses. If you are unable to lie on the floor, we can provide chairs or you may choose to sit with on the mattress with a bolster.

Sound presenters move around the room playing 30+ instruments with natural sounds such as singing bowls, drums, gongs, and flutes. The vibrations of the sounds then wash over your body, helping you get into a deep level of relaxation. When the body is in a state of relaxation its self-healing abilities restarts.

Each sound meditation is about an hour.




What can I expect during a private sound treatment?


During a private sound session, you will lie on a meditation mattress on the floor, completely clothed.

The sound practitioner will start with consciousness kinesiology assessment which allows for her to understand where you may have energy imbalances. Then she works with various sound equipment such as singing bowls, gongs, drums. (Some instruments may be placed on your body.) The vibrations from the various instruments helps you relax, rebalance your energy flow and release any energy blockages from your body.




I don't have a Paypal account, how do I pay with my credit card?


You can pay with your card even if you don't have an account, simply choose Pay with Debit or Credit Card under the Log In button.





Preparations

How do I prepare for a sound meditation?


  • Eat at least 1 hour before the session or eat a small meal. It is best not to be too full before a session.

  • Stay hydrated before the session (but not too much that may disrupt the session)

  • Come with an open mind and heart




What should I wear?


  • Comfortable clothing as you will be lying down.

  • Remove or avoid any large jewellery.




Do I need to bring anything?


  • A scarf or sarong if you tend to feel cold.

  • Water (It is important to stay hydrated)

  • Any special crystals or spiritual tools that assist you in relaxation (Place these next to you or hold in your hand during the session)

  • An open mind and open heart

Note: We provide meditation mattresses, bolsters, pillows and eye masks.




When should I arrive?


Please arrive 5-10 minutes before the session.

Please wait in the lounge area by the fish pond and someone will escort you to the studio.





After Session Care

Is there anything I should be aware of after the session?


It is best to take things slow and allow yourself time to reintegrate back to the real world. We recommend not setting any appointments right after your session, so you can take time to relax and not rush to go anywhere.

Tips:

  • Drink a lot of water. Avoid caffeine/ alcohol, or other stimulants

  • Have a snack or small meal.

  • Walk slowly, ideally barefoot, even if just for a bit

  • Sound meditations are a great tool to promote restful sleep, so if you can, try to go home and sleep.

  • Avoid loud places, or stress inducing activities




I felt an energetic release from the session, will it be gone for good?


This is a great sign that your mind and body were ready to release what was not working for you. However, your mindset will be the most important aspect to master to make sure these releases will not recur or affect you as deeply. Some Tips:

  • Be aware of your thoughts especially those that are not supportive of your growth, expansion or bringing you joy
  • Commit to only doing activities and connecting with people that brings you joy and happiness
  • Develop a good network of friends who support you on your journey
  • Spend time by yourself. Be OK to be alone.
  • Meditate every day
  • Sleep, rest and play more
  • Be authentic to others and truthful to yourself
  • Face your fears. Do what makes you scared, uncomfortable. Challenge yourself to go beyond your comfort zone.
  • Minimize or discontinue connecting with people or systems that causes you suffering
  • Drop the story. Stop complaining. Share your successes and your wants.
  • Take responsibility of your feelings and not blame other people or events for making you feel a certain way.
  • Keep strong boundaries. Do not do anything that makes you feel bad or that you don't want to do. Clearly communicate your needs and wants to people.
  • Study, try and live different spiritual practices to see which one is most effective to help you stay joyful





During Session

I don't meditate, can I still join?


Then this is a great way for you to experience a meditation. Sound is an efficient and effective tool to help you focus, and release your mind from thinking. Sound can help you to achieve a meditative state easier and faster, for both novice and practiced meditators.

We guide you through the process. The sounds you receive will help put you into a relaxed state that will allow you to experience some of the benefits of meditation which may include reducing stress, increasing self-awareness, and improving your focus.




I fall asleep during meditation, will the sound still work?


Since sound is energy, it will still work even when you are asleep. Many people fall asleep the first few times they try sound meditations because it may be the first time they have experienced such deep relaxation.

We do recommend that you drop into a semi-awake state (kind of like just as you’re falling asleep) in which you will be able to remember and feel the effects.

Some tips on not falling asleep:

Avoid a big meal before the session.

If you are not sensitive to caffeinated drinks, you may try to drink one before the session which may help make your mind more alert after the session. Please avoid caffeine after the session if possible.




My mind wanders a lot during meditation, will the same thing happen?


The practice of meditation is a training of your mind to be aware of your thoughts. During a sound meditation, when a thought comes up, it’s OK. Just be aware you were thinking and guide your focus gently back to the sounds.

Tips on how to use the sounds to meditate:

Focus on the sounds, the various tones, especially space between the tone.

Observe the various sounds and how they make you feel. Where do you feel the sounds in your body?

Try to visualize merging with the sounds.




Got any tips for me to make the most out of the session?


  • Come with an open mind and heart.

  • Try to observe without judgement, on the sounds, the various tones, especially space between the tone.

  • Observe how the sounds make you feel. Where do you feel the sounds in your body?

  • Try to visualize merging with the sounds.




I am stressed out, and cannot imagine being able to lie still for 1 hour. Is it still worth it?


As the zen saying go es, "Meditate 20 mins a day. Unless you're too busy, then you should meditate for an hour"

One of the main benefits of meditation is to help you relax and train your mind from thinking to being aware of your thinking which will help relieve it from them. Try it now: Think of your next thought. Nothing comes up? That’s the space we are looking to be during a meditation.

Sound is an efficient and effective tool to help you focus, and release your mind from thinking. Sound can help you to achieve a meditative state easier and faster, for both novice and practiced meditators.

We guide you through all of our sound meditations with exercises to help you get into a state to receive the sounds.




I tried sound healing before and did not enjoy it. Is it worth trying it again?


There are many reasons which may have affected your previous sound experience. However, every sound facilitator, studio and the energy of the group you were with is different and will give you a different experience.

Also sometimes when you have an energetic block in your body, heart or mind, the sound will help unblock and release it physically or emotionally. This may not be pleasant but do not fear these feelings, let go of trying to control them and try to even feel into them. That is the best way to release any unpleasant feelings from our bodies. When we allow for what makes us uncomfortable or scared, we experience breakthroughs in our healing and growth.

You may consider a private session where we can provide a tailored, specific sound treatment to achieve the most optimal results for you.





Virtual Sessions

How do I prepare for a virtual sound meditation?


  • Eat at least 1 hour before the session or eat a small meal. It is best not to be too full before a session.
  • Stay hydrated before the session (but not too much that may disrupt the session)
  • Bring an open mind and heart
  • Wear comfortable clothing




Can I do the session anywhere?


We recommend you to find a quiet room. Ideally, somewhere you will be undisturbed for the entire duration of the session. A place where you can lie down flat during the session.

A good wifi or network connection is essential.

Tip: Check if there is ambient noise like humming of electronics, noise from outside that may disturb you during the session.




What do I need to setup?


  • A phone/tablet/computer with a camera.

  • A good set of headphones or high quality speakers connected to your computer

  • A comfortable bed or couch where you can lie down on your back. Or set up a comfortable cushions/mat on the floor.




How do I setup?


Setup your phone/tablet/laptop’s camera to point to your face while you are lying down.

Tip: Try placing your electronic device on a table/surface higher than where you will be lying down.




Do I need to use headphones?


It is highly advisable that you use ear phones for the best experience. We recommend you to use over-the-head ones or earbuds (in both ears) or noise cancellation headphones.

If you are in a room with a high quality sound system, you may choose to use that to feel the sounds.




Do I need special settings or apps to access the virtual session?


  • You will be sent a virtual meeting link a few days before the session. Log on 15 mins before the session to ensure everything is working.

  • Install the Zoom app on your device.

  • Put your electronic devices to Do not Disturb mode or on silent.

  • Shut down all other apps if possible.

  • Turn the volume to a comfortable level. We will do a sound test before the session.




Will the virtual sessions be recorded?


Yes, all virtual sessions are recorded and will be sent to you when the live event is complete.




Are virtual sessions just as effective as in person sessions?


While we highly recommend an in-person session when you are in Bali, the next best thing, let us bring Bali to you through a virtual sound meditation. Many of our clients have said they were able to go into a deep relaxation during virtual sessions. Please refer to the rest of this section on Virtual sessions for tips on how to have the most optimal experience.





Payment - how to, problems, etc.

I don't have a Paypal account, how do I pay with my credit card?


You can pay with your card even if you don't have an account on Paypal, simply choose Pay with Debit or Credit Card under the Log In button.




How do I pay with cryptocurrencies?


We accept Bitcoin, Ethereum, and USDC for purchasing our packages. To pay for a package with crypto, go to the Pay with Crypto page under the More button on the top right hand side of our site.




Can I pay in person?


We have limited space in our venue so spaces are given priority to our guests who book and pay online. We highly recommend that you hold your spot in advance by making a booking. However, if you're having problems with payment, we can accept payment in person.