Privacy Policy

PT Serendipity Sounds Group (“Serendipity Sounds”, “we”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.serendipitysounds.com (the “Site”).

Personal Information We Collect

When you visit the Site, we collect certain information about your device, including your IP address, browser type, operating system, and referring page. We also collect information about the pages you visit on the Site, the products you view or add to your shopping cart, and the actions you take on the Site (such as clicking on certain links).

We collect this information using cookies and other tracking technologies. For more information about cookies, please see the “Cookies” section below.

How We Use Your Personal Information

We use the information we collect from you to:

Process your orders and fulfill your requests;
Communicate with you about your orders, products, and services;
Provide you with support;
Personalize your experience on the Site;
Improve the Site;
Prevent fraud and abuse; and
Comply with applicable laws and regulations.

Sharing Your Personal Information

We may share your personal information with third parties to help us with the purposes described above, such as:

Shipping companies;
Payment processors;
Customer support providers;
And other third-party service providers.

We will not sell or rent your personal information to third parties for their marketing purposes without your consent.

We use cookies to collect information about your use of the Site. A cookie is a small file that is stored on your device. Cookies help us to improve the Site by allowing us to track which pages are popular, to measure the effectiveness of advertising campaigns, and to personalize your experience.

You can choose to disable cookies on your device. However, if you disable cookies, you may not be able to use all of the features of the Site.

Security

We take security measures to protect your personal information, including:

Encrypting sensitive data;
Using firewalls and intrusion detection systems; and
Limiting access to your personal information to employees who need to access it to perform their job duties.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of complying with applicable laws and regulations.

Your Rights

You have certain rights with respect to your personal information, including the right to:

Access your personal information;
Request that we correct any inaccurate or incomplete personal information;
Request that we delete your personal information;
Object to our processing of your personal information;
Request that we restrict our processing of your personal information;
Request that we port your personal information to another company; and
Withdraw your consent to our processing of your personal information.

To exercise these rights, please contact us at care@serendipitysounds.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page.

If you have any questions about this Privacy Policy, please contact us at care@serendipitysounds.com.